Prompt scheduled delivery is one of our top goals. We strive for our customer to receive their orders on-time.
For all orders, please consider order processing time and order shipping time.
For order processing time, orders usually takes approximately 3-7 business days to process an order. If Rumors recieves your order before 2 PM pst on a Monday, your first day of processing will count on Tuesday, the next day. If your order is placed on Monday at 2pm(pst) or later, the 1st day of order processing will be considered Wednesday.
If Rumors recieves your order before 2 PM on a Friday, your first day of processing will count on the following Monday. If your order is placed on a Friday at 2pm(pst) or later, the 1st day of order processing will be considered Tuesday. Engraving for orders with more than 3 items to be personalized may incur another day or more for order processing and engraving. Personalzied Chocolates and Personalized Mints are not included and usually need 14-2 business days for order processing.
For Order Shipping Time most ground shipments will take approximately 5-7 business days AFTER order processing is completed. Therefore, if your order is shipped on a Monday, UPInternational Shipping S your shipment is likely to arrive by Wednesday of the following week. Product Shipping time varies from location to location. But on average, UPS ground(for the continental US)from coast to coast takes approximately 5-7 business days. Holidays, Weather conditions and special circumstances may cause delays and are not guaranteed by Rumors. Customer is responsible to see UPS and USPS shipping procedures, time schedules and shipping policies for more accurate details of any shipping details.
International Order Shipping Time most ground shipments will take approximately 10-25 business days AFTER order processing is completed.
Please estimate about 14 days from the date the order is received. We ship most orders via United Parcel Service (UPS). UPS does not Guarantee delivery by a certain date when using ground shipping or 3 Day Select. UPS does not guarantee shipments during busy holiday seasons and therefore, Rumors will only guarantee shipments while UPS shipping guarantees are in place.
Rumors generally ships by United Parcel Servie(UPS) and UPS does not ship to PO Boxes unless a special request by telephone is made. In order to better server our customers needs, Rumors may ship using other delivery carriers other than UPS such as United States Postal Service(USPS), FED Ex etc. Rumors does may make such substitutes in carriers in order to ship to PO Boxes, APO, FPO addresses, weekend deliveries and foreign orders. Rumors reserves the right to use other carriers in order to ship packages even though UPS services may have been chosen by customer. Any shipping and handling fees paid by customer for shipping by chosen UPS methods will be applied to shipping by other carriers and also for handling charges. No refunds will be given for any differences in actual shipping charges.
If your purchase is required to be received by a certain date, we highly recommend that you select air shipping instead of ground services. Rumors is not responsible for packages late due to UPS errors, lost, rerouted, exception notice packages by UPS or other Carriers. AIR SHIPPING IS NOT AVAILABLE FOR FAVORS.
We ship most of our shipments via the services by UPS Ground, NEXT Day Air, 2nd Day and 3day Select. Please allow same Production Time for all air shipments unless RUSH FEE is requested. UPS does guarantee all air shipments like 3day select, 2nd day and Next day, when these air shipments are selected by the customer. Rumors will ship using the only same customer
selected delivery service, in the event UPS delivers the package is lost. Also, only the portion of the the air services may be credited back to the customer if replacement shipment is not sent. Rumors highly recommends that time is allowed for any replacment shipments to be sent to customers in the event initial package does not get recieved by customer. Please allow about 14 business days your order from the date you need them. Normal processing time still applys in even in air shipments.
On orders that require engraving please add another (1 to 2) business days. If there are more that 6 items for engraving then additional days may be necessary depending on the number of items and the availability of the products to be engraved.